s

Delivery Information

Free UK Delivery
All UK orders with a total value of £50 and over enjoy free delivery.

For UK orders under £50 will be charged at £4.92.

1hr Delivery Window
UK Customers - We use ILG as our delivery partner and they will select the best Courier to manage your order.  Once the delivery has been booked you will receive a confirmation email.  On the day of delivery you will be sent a text and email confirming your one hour delivery window.  We do not allow any changes to the delivery address or the ability for you to elect a ‘safe place’ for delivery once the order has been dispatched by us.

International Delivery
We offer discounted international shipping, absorbing some of the cost to ensure we are as competitive as possible. All shipping rates are based on an average order size and the checkout will calculate this for you based on the products ordered and the destination/country selected. 

Overseas orders may be subject to import duties and it is the Customers responsibility to cover all of these costs.

Please note we are unable to deliver to a PO Box address.

Orders placed outside of the UK do not pay UK VAT but will be subject to your local VAT, import duties and disbursements and are payable directly to the Courier before delivery can be made. This information is clearly stated on your order confirmation. In the event you do not pay the charges the order will be returned to us and any/all costs incurred will be deducted from your refund amount. 

Argentina - From 28.99

Australia - From £23.99

Austria - £9.95

Bahamas - From £25.99

Belgium - £9.95

Brunei - From £25.99

Bulgaria - £9.95

Canada - From £19.99

Channel Islands - £19.99

Chile - From £28.99

China - From £23.99

Croatia - £9.95

Cyprus - From £22.99

Czech Republic - £9.95

Denmark - £9.95

Estonia - £9.95

Finland - £9.95

France - £9.95

Georgia - From £25.99

Germany - £9.95

Gibraltar - From £23.99

Greece - £9.95

Hong Kong - From £23.99

Hungary - £9.95

Iceland - From £23.99

India - From £25.99

Indonesia - From £23.99

Ireland - £9.95

Israel - From £25.99

Italy - £9.95

Japan - From £23.99

Kuwait - From £25.99

Latvia - £9.95

Lithuania - £9.95

Luxembourg - £9.95

Malaysia - From £23.99

Malta - From £22.99

Mexico - From £19.99

Monaco - £19.95

Netherlands - £9.95

New Zealand - From £25.99

Norway - £19.95

Peru - From £28.99

Philippines - from £23.99

Poland - £9.95

Portugal - £9.95

Qatar - from £25.99

Romania - £9.95

Russia - From £23.99

Singapore - From £23.99

Slovakia - £9.95

Slovenia - £9.95

South Africa - From £23.99

South Korea - From £23.99

Spain - £9.95

Sweden - £9.95

Switzerland - £19.95

Taiwan - From £23.99

Thailand - From £23.99

Turkey - From £23.99

UAE - From £25.99

*UK - OVER £50 - FREE

*UK - UNDER £50 - £4.92

USA - From £19.99

Argentina - From £28.99
Australia - From £23.99
Austria - £9.95
Bahamas - From £25.99
Belgium - £9.95
Brunei - £25.99
Bulgaria - £9.95
Canada - £19.99
Channel Islands - £19.99
Chile - From £28.99
China - From £23.99
Croatia - £9.95
Cyprus - From £22.99
Czech Republic - £9.95
Denmark - £9.95
Estonia - £9.95
Finland - £9.95
France - £9.95
Georgia - From £25.99
Germany - £9.95
Gibraltar - From £23.99
Greece - From £9.95
Hong Kong - From £23.99
Hungary - £9.95
Iceland - From £23.99
India - From £25.99
Indonesia - From £23.99
Ireland - £9.95
Israel - From £25.99
Italy - £9.95
Japan - From £23.99
Kuwait - From £25.99
Latvia - £9.95
Lithuania - £9.95
Luxembourg - £9.95
Malaysia - from £23.99
Malta - from £22.99
Mexico - From £19.99
Monaco - £9.95
Netherlands - £9.95
New Zealand - From £25.99
Norway - £19.95
Peru - from £28.99
Philippines - from £23.99
Poland - £9.95
Portugal - £9.95
Qatar - from £25.99
Romania - £9.95
Russia - From £23.99
Singapore - From £23.99
Slovakia - £9.95
Slovenia - £9.95
South Africa - From £23.99
South Korea - From £23.99
Spain - £9.95
Sweden - £9.95
Switzerland - £19.95
Taiwan - From £23.99
Thailand - From £23.99
Turkey - From £23.99
UAE - From £25.99
USA - From £19.99
*UK - OVER £50 FREE
*UK - UNDER £50 £4.92

* Northern Ireland - £9.95, Scottish Highlands - £9.95, Scottish Islands - £9.95, Channel Islands - £19.99, Isle of Man - £19.99, Isle of Wight - £9.95

Currencies
If you are shopping from outside of the UK and select a currency other than £ GBP the prices displayed are a guide based on the exchange rate for the day and therefore your bank/credit card company charges may differ slightly.

Delivery Time
We endeavour to deliver to you within 5 working days*, overseas orders may take longer. *Working days (and our business opening times) are Monday to Friday, excluding UK Bank/Public Holidays.

We hold a comprehensive selection of stock with us in Shoreham however some items may be supplied from our Supplier stock. We will contact you only if we feel this will adversely affect the supply time to you*.

UK Returns
UK orders £100 + qualify for a free return. Returns on UK orders under £100 a are your responsibility and you have to cover the cost of return. Delivery charges are applicable if you request an exchange. Please see our Returns policy under the Terms & Conditions for further information.

Non UK Returns
All overseas orders returned (regardless of value) are your responsibility and you have to cover the cost including any overseas import duties that are applicable. Delivery charges are applicable if you request an exchange. Refunds can take up to 14 days to be actioned. Any import duties charged to us will be deducted from the final monies owed to you. Please see our Returns Policy under the Terms & Conditions for further information. 

Please Note
Orders from outside the UK do NOT pay UK VAT and this will be deducted during the checkout process or when you choose your local currency. You will be liable to pay any and all local VAT and any customs or duties payments to enable your order to be delivered to you. Any orders undelivered to you will be returned to us and all delivery, duty, VAT or customs payments will be deducted from your refund. We can only facilitate a refund when the item has been received by us and all costs have been calculated.